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Privacy policy

SwissLatheGuide Privacy Policy

This policy explains what information we collect and how we use it when you contact us or use our website.

Effective date

July 9, 2026

This policy applies to website inquiries, buyer-support communication, and our internal social publishing workflow.

Information We CollectWe may collect name, company, country, email, WhatsApp number, inquiry details, machine or application needs, drawings, sample photos, and messages you submit through the website or communication channels.
How We Use InformationWe use information to respond to inquiries, evaluate part applications, recommend suitable Swiss-type CNC lathe options, provide catalogs or videos, arrange follow-up communication, and improve our buyer support workflow.
TikTok and Social Publishing WorkflowIf the account owner authorizes our internal social publishing workflow, TikTok authorization is used only to upload SwissLatheGuide-approved videos to our official TikTok account. We do not scrape TikTok data and do not publish third-party content without confirmation.
SharingWe do not sell personal information. We may share limited information with service providers or manufacturing and technical partners only when needed to review an inquiry, provide support, or comply with legal requirements.
Data Retention and SecurityWe keep inquiry records only as long as needed for business communication, technical review, and follow-up. We use reasonable measures to protect submitted information.
Your ChoicesYou may request that we update or remove your contact information from our inquiry records, subject to legal and business record requirements.
ContactFor privacy questions, contact service@swisslatheguide.com.
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